Guidewire Software, a U.S.-based insurance technology company, announced plans to double its employee base in India to 1,000 by the end of 2028. This growth is part of the company’s strategy to expand its professional services division, according to Chief Product Development Officer Diego Devalle.
India is rapidly evolving from a low-cost back-office hub into a high-value innovation center. This shift has led many multinational companies to increase their local operations and hiring.
These centers, known as Global Capability Centers (GCCs), support their parent companies in areas such as daily operations, finance, research and development, and product development.
Guidewire’s expansion will mainly focus on its Bengaluru office. Devalle noted that the growth in India will be stronger in professional services than in engineering roles.
Professional services at Guidewire involve working directly with clients and collaborating with firms like PwC, Capgemini, and Tata Consultancy Services to implement Guidewire’s software solutions for insurance companies.
Currently, Guidewire employs about 3,500 people worldwide, with nearly 500 in India across Bengaluru and Chennai. Of these, around 400 work in engineering, focusing on research, development, and cloud operations. The rest are in professional services. By 2028, India is expected to account for almost 25% of Guidewire’s global workforce.
The GCC sector in India is growing quickly. Large firms such as JPMorgan Chase, Target, and Wells Fargo already have local centers. According to ICICI Securities, GCCs could contribute 2% of India’s GDP by 2030, up from less than 1% today.
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